Hacked Phone – What You Can Do To Protect Your Device by AT&T
Check Out The Tips, Download The App!
In today’s day an age, you must keep not only your identity safe, but your devices as well! With AT&T Mobile Security, you can protect your phone from unsafe apps!
AT&T Mobile Security – Download for Android
- Install the app.
- Enter your AT&T Mobile #.
- You’ll receive a PIN to activate.
- Follow the prompts.
Note: AT&T Mobile Security is only available on Android devices at this time.
Tips On How You Can Keep Your Device Safe!
Setup Passwords on your device
The easiest way into your device is not having a security code. This is step 1, secure your device so only you have access to it!
Your lock screen picture
It says a lot about you depending on the image you use. Don’t use an image that may entice someone to take it.
Keep your phone up to date
OS updates happen often and some of these updates patch possible security risks. Having a rooted phone increases your devices vulnerability.
Know what sites you are going to
Some sites may be unsafe and can carry viruses, malware, and spyware that can affect your device. Do not open a link that you feel may be unsafe! If you do click on a link, close the windows immediately.
Be cautious of installing apps to your device
Some apps require permission to use certain features on your device. Some use your camera and mic. While this may be a legitimate request, there is the possibility for abuse. Reading the reviews of the apps is highly recommended.
Review the apps on your device frequently
Verify what permissions each app has on your device. You have the option to remove these permissions. If you do not use an app, delete it. There are some free security apps like McAfee and Avast you can use to help keep your apps secure.
Be prepared to track and lock your phone!
Both Apple and Google have apps that allow you to track your device. If it is lost or stolen, find it now!
Disable automatic sign-in
Some apps allow you to sign in automatically. If these are banking apps, or other apps that have personal information, disable that feature.
Beware of open Wi-Fi
There are always risk using open Wi-Fi and you never know who is on it on what they may be doing.
If you have an Apple Watch or Android watch, there is a feature you can use to be notified when your phone lose Bluetooth contact.
Hope this helps! For more information on how you can protect yourself from unsafe calls, check out AT&T Call Protect!
The above steps have been posted to keep your device safer. We are unable to assist if your device was compromised due to a hack or malware.
ChrisZ, AT&T Community Specialist
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.