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uede915

Tutor

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2 Messages

Tue, Mar 21, 2017 9:24 PM

Grandfathered unlimited data vs new Unlimited Plus Plan

Hello everyone,

I'm considering ditching my grandfathered plan but don't want to go to unlimited choice and get capped @ 1.5 MBps for video. Does anyone know if there is any capping on the grandfathered plan vs the unlimited plus? If not, it would be cheaper to just keep the old plan.....

Thanks

Responses

Redman123123

Tutor

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3 Messages

4 years ago

The speeds went down. Videos always buffer. I wish I never switched!!! I want to switch back. I would not recommend this to a friend with grandfather.

Gary L

ACE - Expert

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15.8K Messages

4 years ago

@Redman123123 wrote:
I made the switch and my service and speed has been off ever since. I recommend you don't switch over. My phone use to NEVER buffer not it buffers all the time. I turned off the data saver by the way so I know that's not it. Don't switchover keep what you have.

Which plan did you switch to? (Please be specific with the plan name).

Thanks!

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Anonymous

New Member

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25.7K Messages

4 years ago

If your speeds changed you went to unlimited choice. Unlimited plus is identical

Anonymous

New Member

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25.7K Messages

4 years ago

I have the plan with the faster speed and hotspot capabilities, whatever they call it. I know it's the more expensive plan. The speeds are not the same, I had the grandfathered plan long enough to know. They are throttling the data on this new plan and it is very obvious. I keep hearing that the speed is the same but it is not- period.

I'm removing myself from this forum because talking in circles is getting old. Good luck everyone.

Kdzmatmo

Tutor

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4 Messages

4 years ago

I have to agree with @Redman123123, my conmection/service has gone way way down since switching from my grandfather plan to the unlimited plan. If I'm not on wifi, I might as well forget catching up on anything that needs internet connection while out and about or searching for anything. i can't even get home if I were lost driving somewhere. It's very frustrating and irritating

Gary L

ACE - Expert

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15.8K Messages

4 years ago

@Kdzmatmo wrote:
I have to agree with @Redman123123, my conmection/service has gone way way down since switching from my grandfather plan to the unlimited plan. If I'm not on wifi, I might as well forget catching up on anything that needs internet connection while out and about or searching for anything.

Which unlimited plan?

It really makes no sense. All AT&T postpaid plans (not GoPhone) should be the same speed (except choice). The old grandfathered unlimited has the same restrictions as the new Unlimited Plus plan and should run at the same speed for the first 22GB.

That said, AT&T has sold a LOT of unlimited plans lately. This could be overtaxing a lot of the towers even for normal speed depending on where you are. If this is the issue, then this would have been a problem even if you'd kept the old plan.

Rember the Golden Rule: Treat others how you would like to be treated.
Just because my answer does not solve your issue (or agree with you), it may still be correct information...
Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
Information provided might not be for "you" only, it might be clarification for other community members.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.

The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.

Kdzmatmo

Tutor

•

4 Messages

4 years ago

To my surprise! Yes it doesn't make sense. And I am a person of reason. I work hard for what I have, I am willing to dish out money for good things but I am just disappointed in the lack of speed in which I now currently have. Maybe there is no correlation with switching from my old grandfathered unlimited plan from 12 years ago. I'm simply stating that now that I switched to the new unlimited choice plus plan, it's terrible. And if I could go back to the way things where I would be grateful.

lizdance40

ACE - Sage

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81.4K Messages

4 years ago

@Kdzmatmo wrote:
To my surprise! Yes it doesn't make sense. And I am a person of reason. I work hard for what I have, I am willing to dish out money for good things but I am just disappointed in the lack of speed in which I now currently have. Maybe there is no correlation with switching from my old grandfathered unlimited plan from 12 years ago. I'm simply stating that now that I switched to the new unlimited choice plus plan, it's terrible. And if I could go back to the way things where I would be grateful.

Well of course it's slower. You selected the Choice plan which specifically says it is throttled at 3 mbps speed. You want the plus plan.

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

lizdance40

ACE - Sage

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81.4K Messages

4 years ago

Fl_retire

ACE - Professor

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1.6K Messages

4 years ago

I changed from the old grandfathered unlimited plan to the new unlimited plus plan and ran speed tests on several sites and have not seen any decrease in speed from these tests.

aquaholix

Contributor

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1 Message

4 years ago

I wonder if the network speed drops are related to the city/metro you are in (yes, am aware that there are many towers in a city, but perhaps AT&T is having problems in certain areas and that's why some folks are seeing a slowdown while others are not).

A request: Can folks who have switched from grandfathered plan to unlimited *PLUS* mention which city they are in along with they are seeing a drop in speeds after the switch?

thanks!

-andy

Fl_retire

ACE - Professor

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1.6K Messages

4 years ago

Have the new unlimited plus plan, not seen any speed degradation in these central Florida locations:

Haines City

Winter Haven

Lakeland

Orlanda/Walt Disney area

Salsi78

Tutor

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2 Messages

4 years ago

I can re-affirm what others have pointed out here as far as slower data/weaker signal as soon as switching over from unlimited (grandfathered) to unlimited plus. Yes, I turned off stream saver right away. First day back to work instantly noticed buffering and poor video quality (noticeable on larger iPhone 6s Plus). Also, always automatically connected to a nearby attwifi hotspot when in a certain area at work and that always prompts for login credentials now (note: good speeds I had before were on cellular connection not just wifi) have called and talked with tech support but that goes no where. Therefore I too have come to the conclusion that unlimited plus is NOT the same service level as grandfathered unlimited.

Ra1129

Tutor

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4 Messages

4 years ago

You either have unlimited choice not plus and are unaware of the difference or haven't tested your speeds before and after. I am in south Florida and ran several test before and tons of test after and have noticed no noticeable difference. You must realize 373726 factors go into this one of which that is most important is what day of the week and time of day your running your test and testing your speeds. Same spot on different days and different times will yield wildly different results.

lizdance40

ACE - Sage

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81.4K Messages

4 years ago

@Salsi78 There is no service speed difference between the old plan and the new plus plan. If you are on the plus plan, either you are experiencing heavy congestion, or the account is provisioned wrong. Best bet, call ATT ask for advanced tech support, and ask what's wrong.

AT&T Community Forums

uede915

Grandfathered unlimited data vs new Unlimited Plus Plan

Responses

Redman123123

Gary L

Anonymous

Anonymous

Kdzmatmo

Gary L

Kdzmatmo

lizdance40

lizdance40

Fl_retire

aquaholix

Fl_retire

Salsi78

Ra1129

lizdance40

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