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1 Message

Fri, Apr 10, 2020 2:52 PM

FREE HBO Trouble

I just upgraded my wireless package that includes free HBO. But when the system checks my wireless number it shoots back that "We're Sorry, but your number isn't eligible".


Community Support


171.7K Messages

2 y ago

Greetings @svandertoolen,


We're sorry to hear that your phone number isn't eligible for free HBO. We'd like to see what's going on.

  •  What was the wireless package that youi upgraded too?
  • Where made aware ot the requirements to receive free HBO?

Jacob, AT&T Community Specialist

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