Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Get the myAT&T app

New Member


1 Message

Friday, April 10th, 2020 2:52 PM

FREE HBO Trouble

I just upgraded my wireless package that includes free HBO. But when the system checks my wireless number it shoots back that "We're Sorry, but your number isn't eligible".

Community Support


232.1K Messages

4 years ago

Greetings @svandertoolen,


We're sorry to hear that your phone number isn't eligible for free HBO. We'd like to see what's going on.

  •  What was the wireless package that youi upgraded too?
  • Where made aware ot the requirements to receive free HBO?

Jacob, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.