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Friday, April 10th, 2020 2:52 PM

FREE HBO Trouble

I just upgraded my wireless package that includes free HBO. But when the system checks my wireless number it shoots back that "We're Sorry, but your number isn't eligible".

Community Support

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232.1K Messages

4 years ago

Greetings @svandertoolen,

 

We're sorry to hear that your phone number isn't eligible for free HBO. We'd like to see what's going on.

  •  What was the wireless package that youi upgraded too?
  • Where made aware ot the requirements to receive free HBO?

Jacob, AT&T Community Specialist

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