Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Get the myAT&T app

New Member


2 Messages

Fri, Jan 24, 2020 12:09 AM

Fix Legitimate Company Showing Up as Robo/Scam

Hi I work for a legitimate company and we receive complaints from AT&T customers that our calls are sometimes showing up as scam or robo calls.

Is there a way to clear this and prove that we are a legitimate company?

Accepted Solution

Official Solution


Community Support


195.4K Messages


Hello, @christinabalderas,


Thank you for reaching out. You can place a request to change the ID or spam information on a number at the preceding link.


Have a great week.


James, AT&T Community Specialist

New Member


2 Messages

Thank you

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.