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Empty Unlock Code!
I received an email from AT&T relative to unlocking my Galaxy S9 today, but the Unlock Code field was empty.
Device IMEI number: (Edited to remove personal information)
Request number: (Edited to remove personal information)
Could you pls help with that?
3 years ago
Allow us to get you in the right direction @RichmondGeek!
We recommend reaching out to the specific relative to resend you the Device Unlock Instructions. If you continue to receive a blank email for the unlock code, feel free to submit a new request using the Device Unlock Portal.
We hope this information helps!
Dwight, AT&T Community Specialist