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New Member

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2 Messages

Sunday, September 26th, 2021 1:15 AM

Don’t want my daughter to use Facebook or Facebook messenger

I went to apps clicked not listed and put how I dont want Facebook or Facebook messenger apps to be used but dont mind if she uses Instagram we all share it as a family when will I know if it worked

I did this on my secure family app

Accepted Solution

Official Solution

Community Support

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232.4K Messages

3 years ago

Hello @allstar9385 we'd be glad to clarify the options available for blocking on the AT&T Secure Family App.

 

As @lizdance40 stated, if you're looking to block Facebook and/or Facebook messenger on the app then this would also include Instagram. Our best advice would be for you to delete the apps off your daughters device and/or block and delete her Facebook page where she is no longer able to access.

 

Feel free to learn more helpful tips on how to access and manage the AT&T Secure Family app from your device and from the child device. We appreciate you reaching out to the community and should you ever have any inquiries in the future, were here to help! 

 

Thank you.

 

Lynn, AT&T Community Specialist

ACE - Sage

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117.9K Messages

3 years ago

And?  

New Member

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2 Messages

3 years ago

It will only let me block all of them I haven’t gotten a response about limiting it to Facebook and messenger

Former Employee

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32.9K Messages

3 years ago

This has nothing to do with AT&T. 

ACE - Sage

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117.9K Messages

3 years ago

Facebook, Facebook Messenger , and Instagram are all the same service because Facebook bought Instagram.

If you don't want her to use Facebook and you blocked it, you have also blocked all services under the Facebook flag which does include blocking Instagram.

ACE - Expert

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64.7K Messages

3 years ago

@Constructive The OP is talking about the ATT Secure Family app, so yes, it does concern ATT.

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