For the latest on our response to Coronavirus (COVID-19), click here.



1 Message

Fri, Mar 8, 2019 10:12 PM

Don't receive automated account verification text messages

I am not receiving automated account verification text messages, then I read in a post from T-mobile that this can be taken care of at the provider


This is bad, why the provider is withholding short messages???? from being delivered


I am having this issue with my  AT&T phone


How do I get support help on this ?


Accepted Solution

Official Solution

Brand User



112.4K Messages

a year ago

Greetings @chip_designer!


Follow these instructions to make sure your device is capable of receiving short codes.


Let us know how this worked for you.


Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
AT&T TV – All Your Entertainment In One Spot.  Learn more…