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Smileygirl4evr's profile

Contributor

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1 Message

Monday, June 18th, 2018 2:03 AM

Disappointed with internet service options

I recently called to look into the unlimited plan for the hotspot att does not provide home internet to my location and all I keep getting told is to switch to unlimited on my phone. This will not work as the bandwidth is not enough to run the computer systems I need for school. I was told this option is no longer available as of may but when I spoke with att before that I was never given the info on an unlimited option I am beginning  to think I need to look at other companies with better customer service ethics 

Accepted Solution

Official Solution

ACE - Sage

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117.6K Messages

6 years ago

@Smileygirl4evr

The option to have a mobile hotspot on an unlimited plan ended some time ago, before the current unlimited Enhanced plan.   

ACE - Expert

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27.8K Messages

6 years ago

Moved to wireless forum.

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