My apple iPad Air 3 with cellular is unlocked through AT&T. So the physical sim is unlocked, but AT&T has my esim locked. They said this was device visibility. I see where they said I needed to call the advanced technical support team to make this request. I have spent hours on the phone just to be transferred and placed in holding queues with unrealistically long waiting times. I need help. I meet all unlock requirements and if you type in IMEI number in AT&Ts unlock portal website it says device is already unlocked. I can’t stress enough on DEVICE VISIBILITY. PLEASE HELP AS IM AT ENDS WITH THIS NIGHTMARE!!!!!!