Deleting contacts on device and Address book does not work. Help!
A while ago, I had trouble with my Phone (samsung S4) reading my sim card. I thought there might have been some issue with my contacts list so I reimported the list only to find that it super duplicated everything and added a whole bunch of unwanted contact information.
Well tried deleting duplicate accounts for contacts on my Samsung s4. The sync to AT&T brought them back even though it shouldn't. Went to the address book at at&t. Deleted the extra contacts that way. As soon as it synced to the phone, it brought them back. I'm so frustrated. I have spent hours deleting in both places only to have all of my work undone by the Sync. The only answer I got from this intensely stupid woman on at&t chat help was that I should just link them. That was after having to explain that that was the problem. I don't want to link 15 versions of the same contact. It means when I go to call them 15 phone numbers present to me. I want to delete a contact and have it actually delete!!
I dont know what to do. Syncing is just bringing back everything. Address book does not contain all of the information my contact list on my phone does so there is no easy way to delete both places and know that I have deleted the same entry for each person.
Am I stuck with joining 15 accounts for each contact or am I stuck with having to turn sync off and never have a back up capability for my phone's contact list? Or is there something I am missing?