Ibmoonid's profile

Contributor

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2 Messages

Thu, Apr 29, 2021 8:58 AM

Cricket Serv

My Samsung S9 needs to update unfortunately Cricket does not give us an option to use or have Wi-Fi without an additional expense this particular update will not download without Wi-Fi I've used Wi-Fi at my doctor's office got my phone hacked and I am not happy I can't get my update without making additional Arrangements or travel to serv my account 

ACE - Sage

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92.1K Messages

9 m ago

1.  This is not cricket, even though At&t owns cricket.  If your phone is an AT&T branded Android, it will not update unless you are using an AT&T SIM card. 

2.   Cricket does not charge extra for using wifi.  Wifi is a service provided by an internet service.  I assume what you are saying is you do not have a home internet service. AT&T is not the only home internet service provider, there are many. AT&T does not provide home internet service in my home state of Connecticut at all.

3.   Using wifi does not cause a phone to be hacked.   Not having secured email and other accounts DOES.  And that can happen anytime, anywhere.  

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