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Confusednow's profile

Contributor

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1 Message

Wednesday, September 24th, 2014 5:25 PM

Contract is up; How do I get out of a family plan

Hi,

 

I am in a family plan with my parents, and about a month back, my contract expired. So basically I am free woman now, and would like to move out of their family plan into another family plan with my friends. Is this possible? If so, how can I do it?

 

I was told that my parents have to release my number, and they have no idea how to do it. Please help.

 

Thank you.

Former Employee

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52 Messages

10 years ago

You would do a transfer of billing responsibility. This would move that single line to a new acct with your name using your credit information.

Master

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4.1K Messages

10 years ago

To move your line from one account into another, you will need to perform a "Transfer of Billing Responsibility." To complete this, you will need the account holder (or an authorized user) on both accounts to work with AT&T to perform the transfer. This is not a complex process, but there are some conditions which would prevent the transfer. You should be able to complete the entire process over the phone, but you may need to go into an AT&T corporate store so they can verify the ID of the people involved.

Former Employee

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52 Messages

10 years ago

This page will give you all the information you need 🙂

 

http://www.att.com/esupport/article.jsp?sid=KB94735#fbid=WeKQ6bmc82N

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