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Twindale's profile

2 Messages

Tuesday, November 28th, 2023 2:30 PM

Changing voicemail password remotely without access to iphone

I have left my iphone in the office and need to check voicemail but don't know voicemail password.  Can I change the voicemail password remotely through ATT website?

Community Support

 • 

229.8K Messages

3 months ago

Hey there! We understand your concern, and we are here to provide the information you need.

 

We understand you need a way to reset your voicemail password since you've forgotten the password. To answer your question, yes, you can reset your voicemail password remotely. Follow the steps below to do the same:

  1. Go to your account overview and open My wireless.
  2. Scroll to My Devices & add-ons and choose the device you want to manage.
  3. Select Manage my device.
  4. Look in Device options & settings, choose Reset voicemail password, and follow the prompts.

Hope this information helps, and do let us know if you have any other concerns or questions for us.

 

Thank you for visiting AT&T Community Forums!

MikeN, AT&T Community Specialist. 

 

2 Messages

3 months ago

Unfortunately this wasn't helpful.  I needed to be able to reset the password for voicemail online through ATT without having access to the iphone, so that I could then dial my cell phone number and access voicemail to see what new messages I had.  The instructions provided weren't helpful for the specified situation.  When I followed the instructions, it led to a dead-end because the Reset voicemail password was going to send a prompt to my cell phone.....which I don't have access to.  :-(

ACE - Master

 • 

10K Messages

3 months ago

Maybe go back to the office and get your phone?  That may be the only solution.

Community Support

 • 

229.8K Messages

2 months ago

Hey there! We understand your concern, and we are here to provide the information you need.

 

We understand you need a way to reset your voicemail password. To answer your question, you can reset your voicemail password remotely. Follow the steps below to do the same:

  1. Go to your account overview and open My wireless.
  2. Scroll to My Devices & add-ons and choose the device you want to manage.
  3. Select Manage my device.
  4. Look in Device options & settings, choose Reset voicemail password, and follow the prompts.

Hope this information helps and do let us know if you have any other concerns or questions for us.

 

Thank you for visiting AT&T Community Forums!

Susan, AT&T Community Specialist. 




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