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Thu, Aug 1, 2019 9:32 PM

Changes to calling to Mexico

Cell Phone.jpg

Effective, August 3, 2019, dialing a Mexico wireless number is changing by removing the "1" prefix, matching the same way you would dial a Mexico wired line. This is a worldwide change affecting all wireless carriers.

For the first 30 days, calls will work when using the extra "1" but on September 2, 2019, they will no longer go through when dialing the old way.

 

Dialing to Mexico Example

Calling to Mexico.jpg

 

What Do I need to Do

  • Be sure to stop dialing the number "1" before the 10-digit mobile number.
  • Update the number in your contacts list so the calls will go through.

David, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support

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2.4K Messages

8 months ago

Learn about the upcoming changes to calling to Mexico in the article above.

 

Learn more about calling and texting internationally.

 

David, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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