AT&T Community Forums

Can't log into account

having trouble logging in to my att app and viewing call log. This is the error message.

Sorry! Looks like you caught us at a bad time. We're busy fixing a technical issue. We'll be back soon and we apologize for the inconvenience.

Responses

ATTHelp

Community Support

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231.3K Messages

4 years ago

Hello @Gfraz135,

We'd be more than happy to take a closer look into your concerns.

It sounds like a technical issue was in the process of being fixed when you initially tried signing in to your myAT&T account.

We do apologize for the inconvenience of this.

Now that some time has passed, please try signing in again and let us know if you're still receiving this same error message.

We look forward to hearing back from you.

Sean, AT&T Community Specialist

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Gfraz135

New Member

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3 Messages

Still having same problem. Been going on for a week.

Like

4 years ago

0

ATTHelp

Community Support

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231.3K Messages

Greetings @Gfraz135,

Thanks for the response. We'd like to better assist but, we're going to need to ask some questions.

Have you tried signing on the website ?
Did you reinstall the application?

Jacob, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Like

4 years ago

0

G

Gfraz135

New Member

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3 Messages

Tried reinstalling app still didn't work. Tried accessing att website on phone didn't work. Did work when I tried from my work's computer.

Like

4 years ago

0

Gfraz135

Can't log into account

ATTHelp

Gfraz135

ATTHelp

Gfraz135

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