Skip to main content
AT&T Community Forums

Contributor

 • 

1 Message

Fri, Oct 18, 2019 9:32 PM

Can’t Log in for help while in Spain

I keep getting error L569 while trying to log in while traveling in Spain. We have 2 numbers on the account and I added the higher data plan to the incorrect number. I want to change it but I don’t want to call because phone calls aren’t included in the plan. How can I log in or get help without spending $.35/minute with CustomerCare?

Responses

sandblaster

ACE - Expert

 • 

44.1K Messages

a year ago

You probably can’t. Account access is blocked from most locations outside the US. Call the international support number. It is a free call from your mobile phone.

Support for travel abroad
Available 24/7
FREE from mobile phone
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question