Cannot log into AT&T THANKS app on iphone. CAN log in on PC.
I have been trying for several weeks to log into the AT&T Thanks app on my iphone XR (iOS 13.3). No go. I consistently receive a message saying "Uh oh. An error has occurred. Please check back later. Code: 401 - ID: - "
I have tried the following to no avail:
- Log in using my user ID.
- Log in using my phone number.
- Uninstall and reinstall the app.
- Reboot iphone.
I am able to log in to the AT&T Thanks website on my PC without issue, using the same account credentials. Help.