porkbilling's profile



1 Message

Tue, May 2, 2017 6:09 PM

Can we remove visual voicemail from our bill?

Do we the at&t customer have the option of removing visual voicemail from our bill? Saving $40.00 a month

Accepted Solution

Official Solution


ACE - Expert


55.4K Messages

5 y ago

You are not paying for visual voicemail. That is your line access fee that pays for unlimited talk and text. The visual voicemail is included at no extra charge. The only way to remove it is to cancel the line. By the way, if you are paying $40, that probably means you are still on a 2 year contract. The good news is that fee will drop when your contract expires.

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.