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Tutor

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6 Messages

Tue, Jul 2, 2019 4:56 PM

Call Protect activation contradiction

I got free version of "Call Protect" app, proceeded to activate by
entering my device's phone number, which got an automated temporary PIN.
BUT, I had to exit that panel to retrieve the text/SMS with that PIN. Back
to the app, I got to start all over again. and again. and again.

My phone does NOT let me switch apps the way my Windows PC does.

Is there any way to activate from AT&T web site?

Responses

Accepted Solution

Official Solution

lizdance40

ACE - Sage

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72K Messages

9 months ago


@thimker wrote:

Your phone must be smarter than mine -- a Doro 8040 with Android 7.0.


Your Doro is not VoLTE compatible and not eligible for Call Protect.  

  To use call Protect you need a Voice over a LTE phone.   With very few exceptions that means an AT&T branded android or an iPhone model 6 or newer made for the USA.  

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

72K Messages

9 months ago

Huh.  My phone entered it automatically from the text

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

6 Messages

9 months ago

Your phone must be smarter than mine -- a Doro 8040 with Android 7.0.

Tutor

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6 Messages

9 months ago

"https: // hiya.app.link /install"
sent SMS to my phone and DID install.
Why does not AT&T version do similar?

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