Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Get the myAT&T app
ATTMobilityCare's profile
Community Support

Community Support

 • 

15.2K Messages

Mon, May 15, 2017 11:01 PM

ATT.Com Redesign!

Hello AT&T Customers!

 

As many of you have noticed, att.com has undergone some changes to improve the customer experience!

 

We’re excited for the changes, and hope you are too; keep reading for a behind the scenes look into our enhanced site!

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Accepted Solution

Official Solution

Community Support

 • 

15.2K Messages

5 y مضت

ATT.com Website Update 2017.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When it comes to redesigning websites, our customers always come first. The talented folks behind the changes analyze your wants and desires, and work tirelessly to deliver a world class experience. In addition to this, they use other data points to truly understand what is going to matter most.

 

Here’s what our team has highlighted from the changes:

 

  • Personalized experiences – Cater to the customer and speak their language
  • Consistent and predictable – The site functions the same on your desktop, mobile, and tablet devices
  • Simplified Paths - Make the information more accessible in a manner that makes more sense to the end user
  • Watch – Your entertainment, exactly where you need it

 

These are just some of enhancements we’ve made; we encourage you to check it out for yourself and see everything else our developers have changed to make AT&T yours.

 

Let us know below what your thoughts are on the new updates! We can’t wait to get your feedback!

 

Kevin, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.