Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Get the myAT&T app
ATTMobilityCare's profile
Community Support

Community Support


15.2K Messages

Monday, May 15th, 2017 11:01 PM


ATT.Com Redesign!

Hello AT&T Customers!


As many of you have noticed, has undergone some changes to improve the customer experience!


We’re excited for the changes, and hope you are too; keep reading for a behind the scenes look into our enhanced site!

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Accepted Solution

Official Solution

Community Support


15.2K Messages

7 years ago Website Update 2017.jpg





















When it comes to redesigning websites, our customers always come first. The talented folks behind the changes analyze your wants and desires, and work tirelessly to deliver a world class experience. In addition to this, they use other data points to truly understand what is going to matter most.


Here’s what our team has highlighted from the changes:


  • Personalized experiences – Cater to the customer and speak their language
  • Consistent and predictable – The site functions the same on your desktop, mobile, and tablet devices
  • Simplified Paths - Make the information more accessible in a manner that makes more sense to the end user
  • Watch – Your entertainment, exactly where you need it


These are just some of enhancements we’ve made; we encourage you to check it out for yourself and see everything else our developers have changed to make AT&T yours.


Let us know below what your thoughts are on the new updates! We can’t wait to get your feedback!


Kevin, AT&T Community Specialist

1 Attachment

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.