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Fri, Oct 18, 2019 4:44 PM

ATT Thanks

Every time I try to do the Event Access Event.  I click the blue see available tickets and then it goes to a white loading screen. After awhile it says “Uh oh. An error has occurred.  Please check back later.”  Why does this happen every time?


Brand User

Community Support


140K Messages

a year ago

Greetings @Bepacy,


We're sorry to hear that you're having issues with the Event Access. We'll like to take a closer look into this for you.


  • Do you recall when this issue started? 
  • Have you tried to uninstall the app and reinstall the app? 

Feel free to let us know for better assistance.


Jacob, AT&T Community Specialist

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