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Anonymous

New Member

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25.7K Messages

Mon, Jul 23, 2018 9:01 PM

ATT Thanks Ticket Twosdays not working. Both on App and Desktop

Getting unexpected error on app when trying to redeem ticket twosdays and too many redirects when trying online.

 

Have Gold status but dirt service.

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

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112.5K Messages

2 years ago

Hello.

 

We recommend contacting customerservice@movietickets.com  for any errors in the ticket redemption process. One thing to keep in mind is that you might not be able to redeem tickets because the week’s supply of free tickets has already been used. Supplies of free tickets are limited and the number of free tickets available each week will be set by AT&T in its sole discretion and may vary. Thanks for reaching out to us!

 

Dawn, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
sandiego55

Contributor

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3 Messages

2 years ago

But every week for a different movie??? I don't think so.

Contributor

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1 Message

2 years ago

I have not been able to buy Tuesday tickets since the shift from buying them via the internet from my laptop, to being forced to use the Iphone app.  The app is not working on my Iphone5 and hasn't in months, for any movie at any theater.  Before, when I could order online, I always got tickets with no problems.  I get regular "we miss you" emails from ATT because I'm not using my ATT Thank benefits!  So this is an ATT problem to solve. Go back to the old system, it worked fine.  

Contributor

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1 Message

2 years ago

I am getting this error which I have never seen before: 

  • Unable to use super saver# 192837465 for Simple Favor, A at 7:15 PM The error given was: Non Cash Voucher already redeemed

last time i redeemed was sept 10th at 6:47am for a movie on sept 11. Never had any issues till now and it’s really annoying. I have messaged the email address that is in the solution comment box as well.

Contributor

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2 Messages

a year ago

Had same issue contacted  customerservice@movietickets.com as suggested here and was told to contact at&t contacted att and was told to contact movietickets.com, lol, I just stoped after that.

Contributor

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1 Message

a year ago

I just used it and it worked without any issues.  

Tutor

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4 Messages

a year ago

Purchase tickets each week through the app but now unable to see any movies or theaters once redirected to movietickets.com. Error 4O4 I see dead pages.  Really frustrating I chatted with AT&T and they said they would have someone call me. An automated system called and advised me to call AT&T. 🤦‍♀️

Contributor

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2 Messages

a year ago

Thru the app? You mind telling us how you did it? Thru app, website, directly thru movietickets.com etc

Tutor

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4 Messages

a year ago

Mine no longer works through ATT Thanks app. When the app redirects to the website movietickets.com there is no options to choose any movies. Used to list all movies available and all theaters nearby now nothing is available.

Contributor

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1 Message

a year ago

Mine no longer works either.  I'm experiencing the same thing as others have stated - after redirect, no options appear and when you try to browse for a particular movie, you just get a 404 error.  Between the crappy internet service, high cost of cell phone service, and mediocre DTV service, this was one of the perks that kept me a loyal customer. If we can't get a crappy app to work and are being told "oh-well" by at&t, may as well start looking to make some changes to my services.

Contributor

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1 Message

a year ago

Still not working...any updates?!

Contributor

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1 Message

a year ago

Not working for me either.  Have used it several times during the fall and now all I get is an error message saying to "check back later.". This has been going on for over a week.

Contributor

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1 Message

a year ago

How do I get the ticket twos day ??? 

Contributor

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1 Message

a year ago

Here is the message I sent to movietickets.com: "I am unable to purchase tickets because I cannot access my account. I am not sure whether or not I even have an account. I assume that since the reset password failed for my email address, that I might not have an account. I tried to follow the link that says "click here to create an account" after which I am notified that new accounts cannot be created. No explanation as to why or estimation for how long the page will be dysfunctional. Can you please confirm whether or not I have an account? If I don't have one, can you please help me set one up?"

 

NO responses to my query.

 

Thanks for nothing, AT&T!!! This is a slap in the face to your consumers. Try contracting with a movie vendor that actually can service your members! This really leaves a bad taste in my mouth about AT&T!!!! AT&T says "Here, watch a movie on Tuesday and get a free ticket for your wife on us!" Reality: "The service we selected for purchasing movie tickets is totally dysfunctional, So sorry, OUT OF LUCK!"

THIS IS NOT ACCEPTABLE!

Contributor

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1 Message

10 months ago

WHY!!!!!! Good Golly!!! Fudge sheets and prickled pears full 'o flatulence! I want to cuss so badly, but I will try to remain calm. You guys as AT&T set up a reward system called the AT&T THANKS program. And I see by reading all these other posts that others have got the same runaround that I had sign in here kick over to this site sign in their kick over this site your 4 digit code is not the right code now it's a six-digit code now but it might be it might be our phone number it might be for prepaid account but if you just get through this next sign in maybe just maybe you'll get to the stupid screen that might tell you that you have built up enough points to get a reward from a flipping AT&T company that obviously does not give one rat's deficating derriere!! (glASSHOLESSo I'm over all of you corporate Clowns stupid promise of a stupid reward because with the time I spent kicking around I could have walked to the movie theater, begging of any citizen whom happens along my journey, "just a dime, sir, even a nickel, ma'am." Better guaranteed I'd have enough change to pay for a Flipping Freaking movie ticket! Jerky Beef or SodaPop probably gonna have to thank t.mobile and sprint..

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. NO NO Atit your monopoly can ruin all entertainment, but I, I won't be a miniscule cog in Warner tick tock At&t inevitable travesty. In the meantime, I believe this world needs ......... shame......on.......me

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