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2 Messages

Wednesday, June 19th, 2019 7:20 AM

AT&T Thanks Error Code 401 "No Accounts Found"

I've been looking through this forum trying to find a solution to this and nothing that I've found has resolved this issue for me.


Here are some of the things I've tried:


Uninstalled the app/reinstalled, attempted to login.

Unlinked the account/relink the account, attempted to login.

Restarted my phone, attempted to login.

Visited the AT&T Thanks website on mobile and desktop, attempted to login.


I am at a lost here.


My account is eligible for AT&T Thanks and yet I am unable to access it.


Please help.



2 Messages

4 years ago

Of course no one replies lol


I called AT&T 2 days ago about this and they basically reverted back to the solutions here in this forum and they don't work.

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