Contributor
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2 Messages
AT&T Thanks App
When I finally get through to the event I chose, it says "Review the Details Below" but when I try to click on the event it doesn't do anything.
What am I doing wrong?
Contributor
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2 Messages
When I finally get through to the event I chose, it says "Review the Details Below" but when I try to click on the event it doesn't do anything.
What am I doing wrong?
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Thanks for your feedback @mmartinez26!
If you are using online web browser of AT&T THANKS, you can click onto our: AT&T Thanks Online Portal to enter your user ID and password and continue the process of selecting a specific event.
You can also click onto our: AT&T THANKS App Store and download the rewards service depending on what device you are currently using.
Dwight, AT&T Community Specialist
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ATTHelp
Community Support
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230.7K Messages
5 years ago
Hello @mmartinez26!
Not being able to setup an event in the AT&T THANKS app can be problematic. We're happy to help!
Have you refreshed the app and accessed the event again? Have you tried using the web browser instead?
May we recommend checking for any updates for the mobile app. Or you can also uninstall the app and delete any cache or cookies that may be interfering the event select process.
We hope this helps, and have a good afternoon!
Dwight, AT&T Community Specialist
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mmartinez26
Contributor
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2 Messages
5 years ago
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soldierstory
New Member
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1 Message
4 years ago
The "Ready To Use" link does not work. I have a Samsung Galaxy S20
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