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Contributor

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2 Messages

Sun, Dec 16, 2018 4:59 PM

att thanks app

Been trying to creat an account on the thanks app and it won’t let me

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Brand User
ATTHelp

Community Support

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127.6K Messages

2 years ago

Hi, @Ecalderin,

 

We'd love to help with this. The account for the AT&T Thanks app is the same as your myAT&T account. If you haven't set up a myAT&T account, we have information on how to create your user ID. Let us know if this helps.

 

James, AT&T Community Specialist

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anish

New Member

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21 Messages

@ATTCares it didnt work. still i keep getting msg as Authentication error: Customer profile -1001 unable to retrieve all accounts

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