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Sun, Dec 16, 2018 4:59 PM
Been trying to creat an account on the thanks app and it won’t let me
7 months ago
2 years ago
We'd love to help with this. The account for the AT&T Thanks app is the same as your myAT&T account. If you haven't set up a myAT&T account, we have information on how to create your user ID. Let us know if this helps.
James, AT&T Community Specialist
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@ATTCares it didnt work. still i keep getting msg as Authentication error: Customer profile -1001 unable to retrieve all accounts
How can we improve?
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