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jmartinez082's profile

Contributor

 • 

1 Message

Tue, Nov 12, 2019 9:59 PM

ATT Thanks app not working

It won't let me log in on the app and i have to log in on the computer. Welp when i do this it won't let me it won't let me redeem any of the gits. This is beyond frustrating i tried live chat and then calling and i got the run around for an hour without any resolution. 

ATTHelp

Community Support

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203.5K Messages

3 years ago

Hello @jmartinez082,

 

Allow us to lend a helping hand. Have you made sure that the app is updated to the latest software? What happens when you try to redeem tickets? Are you receiving any error messages? Thank you. 

 

Makaela, AT&T Community Specialist

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