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Teacher

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8 Messages

Sun, Sep 15, 2019 12:57 AM

AT&T Passport plan - texting/calling, what numbers do I use?

Traveling to Southeast Asia using AT&T Passport plan.  While there, if someone in the USA wants to text or call me, do they simply use my 10 digit number as if I am still in the USA or prefix it with a +1?  If I am texting/calling from Asia to someone in the USA, do I use +1 and ten digit number?  If I am texting or calling someone in the country I am in - say Thailand, and the number I would dial from the USA is 011-66-53-607-XXX, what number do I dial?  Guess the question boils down to whether my phone is treated as if I am still in the USA or actually in Thailand (which would mean I dial 53-607-XXX).  Thanks.

 

Also, I am getting conflicting info on the $0.35/min charge for calls.  An AT&T CSR via chat told me received calls are free while making calls incurs the charge but I see in older posts on the forum indicate all calls incur the charge.

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lizdance40

ACE - Sage

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78.4K Messages

a year ago


@SDHacker wrote:

Traveling to Southeast Asia using AT&T Passport plan.  While there, if someone in the USA wants to text or call me, do they simply use my 10 digit number as if I am still in the USA.  Yes.  

 

  If I am texting/calling from Asia to someone in the USA, do I use +1 and ten digit number?   No.

 

If I am texting or calling someone in the country I am in - say Thailand, and the number I would dial from the USA is 011-66-53-607-XXX, what number do I dial?  You dial the full number with country code. 

Guess the question boils down to whether my phone is treated as if I am still in the USA or actually in Thailand (which would mean I dial 53-607-XXX).  Thanks.   Yes, you call as is in the USA. 

 

Also, I am getting conflicting info on the $0.35/min charge for calls.  An AT&T CSR via chat told me received calls are free while making calls incurs the charge but I see in older posts on the forum indicate all calls incur the charge.  Incorrect info from CSR.  Calls are 35¢ for you no matter received or dialed.  Text is free.  


To control data and stay under your cap, and because some countries may not be covered, you might want to keep data roaming off unless you need it.   Data roaming is the most expensive and stealthy way to run up a bill.

 

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Teacher

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8 Messages

a year ago

I don't know if lizdance40's reply is correct for each question but since no one else replied and her answers agree with most of what is in the AT&T Passport Hints doc I found, I will accept it as the solution.

 

For this question, AT&T and lizdance40 disagree:

If I am texting/calling from Asia to someone in the USA, do I use +1 and ten digit number?   No.

AT&T states that +1 is required.  Guess I'll find out when I go on my trip.  I'll try to remember to update this in late November with what I experienced.

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