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4 Messages

Thu, Aug 13, 2020 12:20 PM

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I wish to change my phone number by using the online tool.  However, they want to send a code to make sure it's me but they are sending it to a phone number I haven't used (through AT&T) for almost 2 years.  I've called, and talked to, 18 different people and I'm done.  HELP.

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sandblaster

New Member

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42.1K Messages

a month ago

This forum is not customer support. No one here can help. All you can do is keep calling until you reach someone that can or go to a corporate store.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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4 Messages

a month ago

Thank you very much.  It amazes me they don't care about losing another long time customer.

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