What is happening with 3G?
campbell73's profile

Contributor

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2 Messages

Sunday, June 21st, 2015 2:02 PM

SOLID RED 3g light after thunderstorms!

After multiple thunderstorms and multiple power failures, the microcell has the

green power light and solid red 3g light illuminated. That is the only

lights on. I reset the microcell and same thing. I unplugged all cords

and waited 2 hours (I took a nap) before plugging back in. The same

thing. So, I did a hard reboot. The green power light came on immediately.

It took about 2 minutes and the stead red 3g light came back on. I have 

no more ideas. I have the older style cisco microcell dph151/153. Any ideas?

ACE - Expert

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24.2K Messages

9 years ago

It's very possible that the power outages due to the thunderstorm have damaged the MicroCell. If the ethernet and GPS lights are not lit at all, you won't be able to establish connectivity to the AT&T Mobilty Servers. The solid red 3G light can indicate a damaged unit. Usually it's blinking red. Solid red is not good.

 

I assume your internet is fine and you see no speed or reliability issues?

Professor

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2.2K Messages

9 years ago

IMHO, the OP's Mcell is borked.  Time to get another one.  I see this isn't the only T-storm/Mcell Outage post today.  Must have been a heck of a show.

ACE - Expert

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24.2K Messages

9 years ago

There's that word again, borked! Smiley Wink Looking at all the severe weather that has been happening across the mid-West and back East, that's not surprising. I've always recommended putting the MicroCell on some sort of surge suppressor or UPS battery backup but even that's not an absolute guarantee for protection agains thunderstorms, lightning, and recurrent power outages.

Contributor

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2 Messages

9 years ago

Thats what I was afraid of 😞 I was hoping for some other test but oh well. Yes, the

storms was quite the show. I had it plugged to a power strip with surge protection.

I guess its time to upgrade anyways.

ACE - Expert

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24.2K Messages

9 years ago

You could try a hard reset as a last resort. Can't hurt anything and you may get lucky.

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