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Contributor

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2 Messages

Wed, Dec 20, 2017 6:12 AM

Microcell

does att still cell a microcell?  I am having trouble with the web site  says it is not available

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Community Support

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2.4K Messages

2 years ago

Hi @garyrurban,

 

There is another option called Wi-Fi Calling. It is free and uses your internet connection.  You can find more information about it here.

 

ChrisZ, AT&T Community Specialist 

 

 

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lizdance40

ACE - Sage

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71.9K Messages

2 years ago

That would be correct.  With the number of Wifi calling capable phones sold in the past 2 years, ATT has stopped restocking the microcell and will stop supporting it at end of 2018.

You May be able to buy one off eBay.  Make sure the previous owner unregistered it or it will not work for you.

A postpaid Account and wired internet are required to operate. 

https://forums.att.com/t5/3G-MicroCell/MicroCell-End-of-Life-Has-Been-Announced/m-p/5319675#M28313

The alternative is own a Wifi call capable phone on postpaid account 

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
OttoPylot

ACE - Expert

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11.4K Messages

2 years ago

@garyrurban - As stated above, online sales have stopped. It may still be possible to obtain a new one at a corporate/retail store while inventory lasts but that won't last long. eBay would be your next option but there are caveats to that (see my Tech Guide, link in my sig line). AT&T is supposed to support the MicroCell thru 2018 but I doubt that they will actually support it. So if you have issues, this will be the only place to get help, as long as we continue to do so.

 

WiFi-C is your best option if  you phone is capable of that.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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