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amberleigh007

Tutor

 • 

7 Messages

Fri, Sep 11, 2015 11:58 PM

Microcell will not connect to iPhone 6 :( M-Cell

I've had the white M-cell 3g for about 2 1/2 years without a problem, until I upgraded to the iphone 6. I have been obsessively scouring the internet like it's my job for the solution to no avail. So far I've tried:

 

1. Disconnecting wifi / mcell, turning off phone

2. Resetting mcell

3. toggling airplane mode off / on

4. De-activating M-Cell service through my online account then re-activating.

5. Deleting all numbers and re-adding them

6. Disabled the "handover" function or whatever it's called

7. Turned off LTE 

8. And just about every combination of the above you can do

 

I am losing MY MIND. All of the lights are lit up green!! Full Bars!! Somebody please help me 😞

 

 

 

 

Responses

Avedis53

Professor

 • 

2.2K Messages

3 years ago

Glad to hear that you were able to successfully troubleshoot your Mcell problem.  The steps you took are also outlined in Otto's Tech Guide for troubleshooting Mcell connectivity.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee.

OttoPylot

ACE - Expert

 • 

12.8K Messages

3 years ago

@Avedis53 - it's too bad that the Tech Guide and/or Quick Tips aren't reviewed first for issues such as @miriamcaligirl had. It might save them some time and frustration.

 

 

 

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

2 Messages

3 years ago

THANK YOU! This worked without the hassle of other solutions,

OttoPylot

ACE - Expert

 • 

12.8K Messages

3 years ago

@kentduffy - what worked? Did you check my QuickTips and/or Tech Guide (links are in my sig line)?

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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