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Contributor

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2 Messages

Sun, Apr 26, 2015 2:43 AM

Is it possible to connect to MicroCell with IMEI instead of Phone #?

I have a 2Gig Go Control alarm panel that uses an AT&T wireless modem that I would like to connect through my MicroCell (Black DPH-154). 

 

The issue is that the panel's phone number: 577-619-XXXX is rejected as ineligible. The area code 577 is a special non-geographic area code reserved for personal communications services, which seems to be an issue. 

 

Is there a way to get the alarm panel to connect to the MicroCell besides just the phone number?  Such as entering the IMEI?

Responses

OttoPylot

ACE - Expert

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11.4K Messages

5 years ago

Not that I am aware of. The IMEI codes are an assigned range for AT&T services, as they are for other providers. The codes have to already be in the AT&T code base as approved codes.

 

The MicroCell needs to have an AT&T approved phone number, from a post-paid account to work. The IMEI code is required by the MicroCell to confirm that the device is approved for use on the AT&T Mobility Network. The area code/phone number is necessary to confirm the physical location of the MicroCell for verification purposes, among other reasons.

 

You mentioned the AT&T wireless modem. Are you referring to the Wireless Home Phone, WHP?

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Contributor

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2 Messages

5 years ago

OttoPylot-

RE: "You mentioned the AT&T wireless modem. Are you referring to the Wireless Home Phone, WHP?"

 

No, they are two different animals.  The alarm panel communicates as a cellular phone and does not use a landline.  The common model# is 2GIG- GC3GA-A and is referred to as a "Radio Modem".  It allows there to be 2-way audio between the alarm center and the panel in my house, in addition to sending the alarm signal and controlling home automation.

 

I appreciate the reply.

OttoPylot

ACE - Expert

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11.4K Messages

5 years ago

Ok. Yeah, I don't think it will work because the MicroCell needs a phone that is registered to the AT&T cellular network. The owner of the MicroCell has to have a post-paid AT&T cellular account (primary phone number) for activation but you can add pre-paid AT&T cellular accounts to the Approved Users List.

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Contributor

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4 Messages

2 months ago

does the recorded information for each call show the imei number of the metrocell , the imei of at&t phone used to register, or the imei of the approved user. Seems like subpoened phone records show only imei of registered owner, not of other approved users on metrocell

OttoPylot

ACE - Expert

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11.4K Messages

@jacksonhole

Do not confuse the metrocell with the MicroCell. They are two entirely different protocols. The Metrocell is a true cellular booster intended for business uses. The MicroCell is a femtocell intended for improving in-home reception.

@mobilemax

The MicroCell requires a phone registered to the AT&T network, a post paid AT&T cellular account, and a land-based internet connection (DSL, cable, or fiber) and is not designed for wireless broadband or satellite broadband. It is a closed system in that all the end-user can do is active the MicroCell thru its serial number and register the MicroCell with the AT&T phone number of the account holder.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
mobilemax

Employee

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796 Messages

2 months ago

No, there isn’t much support and no new sales for microcells since something like 2018. It was setup with a portal that required an active AT&T customer login and then a serial number for the microcell and phone for the device. It didn’t allow the user to program the imei info through this portal and wouldn’t let anyone access portal without first having an active account to log into to with a phone number.

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OttoPylot

ACE - Expert

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11.4K Messages

@mobilemax

See my response above. BTW, AT&T stopped sales of the MicroCell at the end of 2017 because it had reached its EOL.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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