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Community Manager

Community Manager


9.9K Messages

Sat, Sep 20, 2014 6:29 PM


How to connect the new phone to my Microcell?

Did you get a new device? Awesome!


You might need to perform few easy steps to let your Microcell recognize it, read on for more information...

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Accepted Solution

Official Solution


Community Manager


9.9K Messages

7 y ago

When you change to a new device and your Microcell is not working, remove and re add the mobile number for the mobile device you're using is on the approved user list:

  1. Log in at using your myAT&T account information.
  2. In the Your MicroCell Device Approved User List section, click on Delete for the number being removed.
  3. Then click Add a New AT&T Number to this Approved User List.
  4. Add the number (and a nickname if desired) and click Save.
  5. Power the phone off and then back on.
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