Announcements
HBO Max - where HBO meets so much more!

Contributor

 • 

1 Message

Thu, Nov 3, 2016 10:25 PM

does at&t offer free microcell signal booster

Poor reception in house and read about free signal boosters from att and currently an att customer

Responses

lizdance40

ACE - Sage

 • 

75.2K Messages

3 years ago

Thanks for the correction.  I was unaware of how it is unregistered, I just know it must be to be used By a new owner.  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Avedis53

ACE - Professor

 • 

2.2K Messages

3 years ago

@ OttoPylot     Congratulations on being designated the Mcell SME!  It would appear that the SME AT&T promised us a long time ago to help with Mcell issues is no longer necessary now that you've assumed the mantle.

 

Sarcasm aside, with AT&T publically acknowledging that the Mcell is on the way out in preference to WiFi-C (which I whole-heartedly endorse), I would imagine that eventually they will no longer be offered as a solution for poor cell tower coverage.  Mcells (that still work) will most likely be deeply discounted to clear inventory until there aren't any available through AT&T and users will have to comb eBay and Craigslist for Mcells if they still want one.

 

As I sit here in my office and look at my iPhone 6 that is indicating a tower signal strength of -132 dBm (essentially no signal) and with no expectation that a new tower is forthcoming in the foreseeable future in my area, the Mcell was a Godsend to me even though it didn't cover my entire house and suffered from occasional dropped calls and required rebooting on a routine basis.  It certainly beat walking outside to make cellphone calls.

 

For me, WiFi Calling has ended the cellphone coverage problems I've had in this area since we moved here.  Coupling WiFi-C with an Eero WiFi Mesh Network in my 4-level, 4000 sq. ft. house now provides me with a strong WiFi signal everywhere inside and even provides better WiFi coverage and speeds outside than my previous router and range extender could ever hope to duplicate.  I get my ISP-subscribed bandwidth wirelessly everywhere inside my house where before I was lucky to get 1/10 the subscribed bandwidth in some areas of my house.  Seamless switching between Eero modules allows me to roam around the entire house without the fear of dropping a call anymore as there is only one SSID to contend with.  

 

Yes, it is an expensive way to go versus the Mcell but for significantly less than the cost of a Cel-Fi or weBoost cellphone signal booster, I have 100% cellphone coverage in my house with no dropped calls and superior voice quality (HD Voice).....something the Mcell was never able to provide in my situation.

 

The Mcell is going the way of the buggy whip and the 8-track tape player...trust me. 

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Avedis53

ACE - Professor

 • 

2.2K Messages

3 years ago

So, AT&T deleted my post?  Without so much as a reason?  Well played......

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
OttoPylot

ACE - Expert

 • 

11.7K Messages

3 years ago

@Avedis53 - interesting. The only post I saw this morning was from a CS agent. I never did see yours.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Avedis53

ACE - Professor

 • 

2.2K Messages

3 years ago

Posted a reply and it showed up.  Posted an edited reply and it showed up.  Now it's gone.  I suspect foul play.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
OttoPylot

ACE - Expert

 • 

11.7K Messages

3 years ago

@Avedis53 - there are issues with the Lithium platform right now. Double and triple posts showing up inconsistently so maybe it's Lithium (hopefully) and nothing more.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

4 Messages

3 years ago

The problem is the wifi calling feature on the IPhone 7 makes the phone go crazy.   It burns through battery at an insane rate & it causes the cell signal to be worse than it is without the wifi calling turned on.  The apparent solution is to turn the phone to airplane mode when using wifi calling. To me this is annoying and a bother.  In my area Verizon is just superior to at&t in signal strength so I may have to go that route. 

Avedis53

ACE - Professor

 • 

2.2K Messages

3 years ago

@ OttoPylot

 

I hope it's only a Lithium problem.  Nothing more frustrating than to write a response and have it disappear.

 

@ Dmull147 

 

Given the number of posts on other forums concerning iPhone 7 rapid battery drain, I'm not so sure that WiFi-C is the issue in your case.   How old is your iPhone 7?  Have you turned off WiFi-Assist to see if that has any impact?

 

FYI, when using WiFi-C, the cellular signal strength indication is meaningless.  You should look at your phone's WiFi signal strength indication instead to monitor your connection..

 

Have you tried any of the suggestions posted concerning rapid battery drain on iPhone 7's?  Sounds like a phone problem more than a carrier problem to me.

 

 

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

4 Messages

3 years ago

I got the phone a few days ago.  I'm talking about cell service when there is no wi-fi. If the wifi calling feature is simply turned on, even though it's not being used, the phone often loses cell signal and the battery gets sucked right down.  Yes, DRAMATIC difference in battery life since I turned off wifi calling. Acts like a normal phone now.  Absolutely directly related to the wifi calling being on.  My comment about at&t service in my area was because two locations I often work at I have very, very minimal service (while Verizon signal is booming in both those locations). As I result I need to use wifi calling at those locations.  It's a hassle if I have to turn things on and off when arriving and leaving those locations.  A microcell in those spots would alleviate that because obviously the wifi calling feature is not worked out yet. 

OttoPylot

ACE - Expert

 • 

11.7K Messages

3 years ago

@Dmull147 - the phone will always preferentially seek a cellular signal when one is detected. That is an Apple design and why we recommend you put the phone in Airplane Mode to disable the phone's cellular radio when you are in range of a MicroCell that the phone has been registered to. The same will hold true if you are out of MicroCell range and out and about. If there is no detectable cellular signal, but a detectable WiFi signal, WiFi-C becomes a very handy option. But if both are present, the phone will be constantly switching back and forth for the stronger signal unless you enable Airplane Mode if you want to use the WiFi signal only.

 

When WiFi-C was first introduced, the majority of comments was why couldn't the phone be told which signal to use, or lock on to automatically. Apple has been silent about this and AT&T CS really hasn't a clue. This is all covered in my Tech Guide (link in my sig line).

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

4 Messages

3 years ago

Ok thanks for the response.  So it would seem I'm best off just using wifi calling when I'm in the areas with poor cell signal and wifi.  I will just have to go into airplane mode then turn wifi back on and turn wifi calling on ...... definitely a little bit of a pain.  My though was with a microcell I could just leave wifi calling off and the phone would pick up a cell signal from the microcell without having to turn things on and off. 

OttoPylot

ACE - Expert

 • 

11.7K Messages

3 years ago

@Dmull147 - If you don't need the MicroCell at home for other non-WiFi-C capable phones, then WiFi-C for poor in-home coverage is they way to go. Call quality and reliability is much better. However, if you have other phones that are not WiFi-C capable, then you'll need to put your phone into Airplane Mode if you want your phone to use your WiFi for calls instead of cellular (MicroCell). Otherwise, just leave WiFi-C disabled on your phone and use it only when away from home if needed. I don't use WiFi-C when I'm away from home because I've never been without a cellular connection so I don't know how well it works, but when I've tested it out at home it has been just fine.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Avedis53

ACE - Professor

 • 

2.2K Messages

3 years ago

I am inclined to believe the problem is with your phone.  I've read a lot of posts on other forums about iPhone 7 and 7+ being returned because of rapid battery drain.  A lot of the people within the return period got a new phone and the drain problem went away.  

 

You didnt say whether you have WiFi Assist enabled or not as I asked.  You might try turning that off to see if it makes any difference.  You could try turning off LTE also.

 

@ Otto - I've used WiFi Calling in a number of places other than my home and it works just fine.  

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
OttoPylot

ACE - Expert

 • 

11.7K Messages

3 years ago


@Avedis53 wrote:

 

 

@ Otto - I've used WiFi Calling in a number of places other than my home and it works just fine.  


@Avedis53 - good to know. I haven't had much of an inclination to mess with WiFi-C when I'm out and about. So there's no issue with leaving WiFi-C enabled and switching to cellular when that signal is stronger? Do you have to enable Airplane Mode like one does when in range of a registered MicroCell?

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Avedis53

ACE - Professor

 • 

2.2K Messages

3 years ago

I have WiFi-C enabled all the time.  I've found no reason to activate Airplane Mode to avoid switching between cellular and WiFi-C.  Since WiFi signals are stronger inside structures as opposed to outside, in areas of weak cell tower coverage, a WiFi-C connection has been stable for me when I've used it in other interior locations with access to WiFi.  According to AT&T, moving in and out of WiFi coverage while on a WiFi call will disconnect unless your account has HD Voice coverage.  Even with HD Voice, 911 calls will disconnect if moving in and out of WiFI-C coverage and HD Voice is not available everywhere quite yet. 

 

Of course, access to a WiFi signal in other locations is usually restricted to guest networks and most require a password to access.  Still, if you are in an area of poor cell tower communication but can log onto a WiFi network, WiFi-C does work well.  Try that with a Mcell!  Smiley Wink

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.