Aub1963's profile



2 Messages

Saturday, June 17th, 2017 2:42 AM

Re: ATT u-verse not available at this time. Please try later

My U-verse system has two wireless receivers and two wired. Several nights ago both wireless receivers stopped at the same time.
Long story short...the Ethernet port on the back of my Gateway where my Wireless Access Point plugs in stopped working. If you don't have a little LED next to it flashing, try moving your cable to an open port if you have one. As soon as I moved mine from port 2 to port 4 the WAP was getting a signal to send to the wireless receivers.
While on the phone with Tech Support I mentioned this message several times and they sent me a WAP to change which obviously did nothing. After finding out the Wireless Access Point was not the problem I called again and they scheduled a tech to come out between 4&8pm the next day.
I'm going to have them bring a new Gateway so I will have a spare Ethernet port as backup in case this happens again.
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