I'm about to CANCEL my DIRECTV service!
I've been with Directv for about 20 years. I had to cancel for awhile during the recession so my account says I've been with Directv since 2008. Yesterday I was told by Directv that I qualified for a free upgrade to HDTV equipment (DVR), and now today I'm being told that I don't qualify and it will cost me $448.00 to upgrade. I finally have the money to buy an HDTV as I have been using an older TV for years and I get hit with this huge price tag. All these years of loyalty to Directv, paying for NBA league pass, moving the service from location to location, etc etc, and no loyalty in return. If this huge fee isn't waived then I might as well cancel Directv and I'll just stream my shows instead. Not happy. Ron