I need help turning in my equipment.
Version:1.0 StartHTML:000000253 EndHTML:000075272 StartFragment:000074539 EndFragment:000075095 StartSelection:000074539 EndSelection:000075095 SourceURL:https://forums.att.com/t5/DIRECTV-Account/Directv-is-trying-to-ruin-my-credit/td-p/5334561Directv is trying to ruin my credit. - AT&T Community
I have been trying to turn in my equipment now for 6 months. I have yet to receive proper assistance in doing so. I have talked to at least 20 different representatives about this matter and no one has helped. Supposedly, I should have received boxes that have NEVER been sent. I have been unable to retrieve the address to send the equipment to because everyone refuses to give it to me. I JUST WANT TO BE RID OF THE EQUIPMENT BUT INSTEAD DIRECTV WANTS TO PLACE THE ACCOUNT IN COLLECTIONS!!!!! I have contacted JAG for legal assistance! DIRECTV IS A JOKE.