Re: Is Anyone Having Problems With Customer Service?
That's a shame how you are being treated especially being that you're disabled and spending lots of money with this multibillion-dollar greedy Corporation. It seems att only offers unintelligent suggestions such as hot water with a super soaker in the winter time which would only freeze on your dish making matters worse. That's just not smart and it shows that you're not being listened to because as you stated before you said you were disabled .now suggesting that you go outside buy a Super Soaker and add ice to your dish Shows AT&T lack of respect and consideration for you and your money. I mean sometimes if the wind is too strong it can interfere with your reception putting ice on it definitely will. And even worse AT&T wants you to pay their billion-dollar greedy Corporation even more money to have them installed your satellite on the pole. It's funny that's the only piece of equipment that you actually own cause they mount it to your house and don't want to be responsible for any damages from water leaks if ever taken off .hopefully they didn't fool you into paying for a maintenance fee for their equipment inside that they own. That equipment is rented By you and they want you to pay for any repairs. That's like renting a house from someone and you have to pay for normal wear and tear. It seems instead of giving you inconsiderate unintelligent bad Solutions or trying to get even more money out of you they would install a pole as a courtesy, but of course that's not going to happen. I recommend three things call in and get a bill reduction as many have for your loss of channels that have been taken away you should not pay more for less. And if you have it ,stop paying the phony maintenance fee design to have you pay for the repairs. when you leave their service they want that equipment back it's theirs don't pay for them to fix their own defective equipment .And if you really want satisfaction and more money in your pocket leave AT&T and DirecTV NOW and look up Kodi