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brdemm's profile

Mentor

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26 Messages

Saturday, December 3rd, 2016 1:28 AM

How to cancel?? I want my money back! ZERO customer service + no appleTV info ='s bye bye!

How to cancel?? I want my money back! ZERO customer service + no appleTV info ='s bye bye!

New Member

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25.7K Messages

7 years ago

Great customer service here https://twitter.com/DIRECTVNowHelp Also, what do you mean, no AppleTV info? If you pre-pay for 3 months you get the AppleTV for free. If you go into a local AT&T store and signup for 3 months you'll walk out of the store with it, if that store has them in stock. If you order online they'll ship it to you in about 2-3 weeks.

ACE - Expert

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16.5K Messages

7 years ago

@brdemm

I don't know if you can get money back, that's kind of the point of the 7 day free trial isn't it?

 

@Anonymous

I wish I'd known about walking into the store...

 

 

Mentor

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26 Messages

7 years ago

So go to twitter for the customer service... GET A GRIP BUDDY!!! 3 Weeks for appleTV? I got no emails on this update. REFUND! I'll check back when you guys get your act together...

Mentor

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36 Messages

7 years ago

Lot of people saying that seems like DirecTV Now is a fail.  Many many people canceling including me.  This is another company with horrible service that has begun a streaming service that is unreliable and unstable,  I've been trying it now for three days and I wanted to like it, but it's simply broken and AT&T doesn't care.  From another customer who is going to cancel.  By the way you can cancel yourself by just going to your user account settings I'm on my way there now to do the same.

Teacher

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17 Messages

7 years ago

The Twitter thing is not great customer service.  Been waiting for days for any responses

Mentor

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26 Messages

7 years ago

Yes, Thank you, HOW TO CANCEL this garbage serice????

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