For the mom who gives us everything - Mother's Day gifts that connects us.
brdemm's profile

Mentor

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26 Messages

Saturday, December 3rd, 2016 1:18 AM

HOW DO I CANCEL???

I want out! NO customer service phone number! No info on the AppleTV.. I want a full refund!

Community Support

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2.2K Messages

7 years ago

Hi @brdemm,

 

If you still wish to cancel your DIRECTV NOW service, here are steps to cancel service.

 

Charges are prepaid each month which means you can enjoy the service through the end of your current billing cycle. No refunds or credits are issued for partial months.

 

-DIRECTVNOWCare

Mentor

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26 Messages

7 years ago

So I can't cancel for a full refund? If not then I want to reinstate the service & get my appleTV. How do I do that w/o paying for it twice?

Mentor

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26 Messages

7 years ago

Canel and refund! IF youre going to keep my money I at least want the appleTV. Still no info on ho to get it. What is up with you guys???

Mentor

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33 Messages

7 years ago

You literally just signed up for this service. I'm looking for info on my Apple TV order as well, but you can't expect it to arrive literally immediately. People all over the USA signed up for this service, it's reasonable to think that orders will go out ASAP.

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