Learn how you can get the iPhone 13 now!
brdemm's profile
brdemm
#1 Star!
Supersonic 25!
10th stratosphere!

Mentor

 • 

26 Messages

Sat, Dec 3, 2016 1:18 AM

HOW DO I CANCEL???

I want out! NO customer service phone number! No info on the AppleTV.. I want a full refund!

ATTTVNOWHelp

Community Support

 • 

2.2K Messages

5 y ago

Hi @brdemm,

 

If you still wish to cancel your DIRECTV NOW service, here are steps to cancel service.

 

Charges are prepaid each month which means you can enjoy the service through the end of your current billing cycle. No refunds or credits are issued for partial months.

 

-DIRECTVNOWCare

brdemm

Mentor

 • 

26 Messages

5 y ago

So I can't cancel for a full refund? If not then I want to reinstate the service & get my appleTV. How do I do that w/o paying for it twice?
brdemm

Mentor

 • 

26 Messages

5 y ago

Canel and refund! IF youre going to keep my money I at least want the appleTV. Still no info on ho to get it. What is up with you guys???

Mentor

 • 

33 Messages

5 y ago

You literally just signed up for this service. I'm looking for info on my Apple TV order as well, but you can't expect it to arrive literally immediately. People all over the USA signed up for this service, it's reasonable to think that orders will go out ASAP.

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.