
AT&T PREPAID
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AT&T PREPAID
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Questions
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Features & Services
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Do I have to pay my upcoming phone bill in order to upgrade my phone? It’s been running super slow and glitchy like the OS is about to give out and I want to have a new phone before that does happen
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Phones & Devices
11
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Any idea when the next whitelisted/supported phone list will come out? This list ( https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf ) is a few days shy of four months old (Nov 29, 2022), yet it is the most recent list I can find.
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AT&T PREPAID
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I was at an att store yesterday & they said I could add a line on my account to do the trade in. Then at 6 months, I could cancel that line that was added. I can't find this info anywhere & want to make sure this is correct. I already have 4 lines on my account.
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Wireless Account & Billing
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Cannot see messages using visual voicemail. Must dial the voice mail number
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Phones & Devices
3
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Accepted Solution
I've had my phone for more than 30 days. How do I get insurance
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Phones & Devices
8
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Accepted Solution
Hello, I’m trying to figure out how do use more than one phone on my AT&T account. Not simultaneously of course. No prior to my iPhone 14, my phones had physical SIM cards, making this task pretty easy. But not anymore. So I have the iPhone 14 Pro, and I would like to try out the gal
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Phones & Devices
21
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At the end of February my Visual Voicemail randomly stopped working. It gives an error message 9999 and says to call a phone number which goes to Verizon. I have NEVER had Verizon service, but I tried the number anyway and they couldn't help me as I don't have an account with them. I called AT&T
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Phones & Devices
12
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my husband's phone has recently been sending text messages and when I received though it is the moment he sent them they are timestamps the most recent in the farthest 8 minutes in the future from the time it was at that moment it would do that for two messages and then every message after that was
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Phones & Devices
4.2K
22
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Official Solution
Active armor is not working. It keeps asking me to turn on the data but it's already on. I tried to reinstall and the problem presist. I have a galaxy s23.
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Features & Services
25
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Accepted Solution
Official Solution
I have a Prepaid unlimited plan. My son has a regular unlimited plan with 4 lines, he only uses 3 of those lines. He suggested I cancel my Prepaid plan, and he wants me to utilize the 4th line on his account. Can I transfer my existing number to his 4th line?
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AT&T PREPAID
25
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Accepted Solution
Official Solution
My son passed away 3 years ago and I've been still paying for his line. We know there are pictures and a document he wanted us to have but we are unable to access it without his password. Is there a way around it without resetting it back to factory?
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Phones & Devices
25
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Official Solution
When I look at my visual voicemail on my Galaxy s20 fe, the date of the voicemail only shows the month. No day is shown. Auto rotate does not work on this app. The software is up to date and I have restarted my phone which did not help. This is a new issue.
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Phones & Devices
25
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Official Solution
how do I get my passcode
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Features & Services
25
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