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unlock carrier

How can i submit a unlock request when the website site to do so is down. Is it temporary or not? It says that it was under maintenance. Sorry for bad english: ) My phone is a iphone xr

Questions

 • Phones & Devices

20

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Closing my account

Hi can you assist me I’m trying to close my AT&T SIM card cause I went back to South Africa and I’m not planning to use the SIM card anytime soon

Questions

 • AT&T PREPAID

28

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thank att employee

I was at att store employee went well and beyond to help me and my dad I dont know her first name just last name and att location I would like to thank her let her manager know what a great help she was att located in valley plaza mall Bakersfield,she helped us for over 3 hours and was also still he

Questions

 • Phones & Devices

18

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0

S23 ultra color green

I heard an online rumor the color green may not be available at launch. Is that true. I leave for travel outside the country March 1st. So I'm hoping to get my s23 ultra before then or I'll have to cancel 😞. I really hope it arrives soon after launch. 

Questions

 • Phones & Devices

21

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0

Phone number switch.

I bought the apple 14 under my phone number for my wife. Her phone contact wasn't up till January. I just ordered the s23 under her number. We want to switch are numbers to match our phones.  Is that possible? 

Questions

 • Wireless Account & Billing

27

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0

Want to disable mobile data completely on my phone. How? Thanks.

I'd turned off mobile data in phone setting and mobile data miraculously switched back on when I checked. I stopped using smart phones afterwards. Of course I disabled background data and mobile data usage on all apps with mobile data switched off. Thinking of using smart phone again but only wanted

Questions

 • Phones & Devices

18

1

0

Unlock phone

Hello, i am getting a message that my phone imei does not match and not able to unlock. The phone was not replaced by warranty and i had a phone more than one year. Can you please help this issue so my phone can be unlocked?

Questions

 • Phones & Devices

27

1

0

Accepted Solution

International Day Pass - Mexico

Currently have the Unlimited Starter Plan which includes text, talk & data in Mexico. I wanted to make sure that if I added the International Day Pass to my account (because I am going to other countries before) if I would be charged as if I was using the International Day Pass while I am in Mex

Questions

 • Wireless Account & Billing

31

2

0

Redirected to DirectV.com .

I try to look at my cell phone bill online, but always get redirected to DirecTV.com .

Questions

 • Wireless Account & Billing

353

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Accepted Solution

Official Solution

Lagging video gaming

i have unlimited wifi plan - what is the best product to purchase to help my son's ps5 from lagging?

Questions

 • Features & Services

80

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(68)
Call log incoming number changes upon loading every time

Why is a number that’s in my history call log -talk, keep changing format every time I look at it? The date and time stays the same but the phone number itself has changed.

Questions

 • Wireless Account & Billing

33

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0

Mi s22 ultra no quiere actualizar a Android 13 me pueden ayudar

Hola buenas mi Samsung s22 ultra no me permite actualizar a Android 13 por más que entro a actualizaciones me sale que esta actualizado y es Android 12 me pueden ayudar de verdad quiero tener Android 13 en mi celular

Questions

 • Phones & Devices

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Trending Accepted Solutions

(127)

Accepted Solution

Unlock old galaxy tablet

I haven't been an at&t customer in about 10 years. I have an old tablet from them that I would like to have unlock. I sent a request but it was denied because I don'the have a working number through at&t. Who can I talk to fix this?

Questions

 • Wireless Account & Billing

34

2

0

Accepted Solution

payment processed but still no data

I'm supposed to pay my monthly plan on Feb 15 but since my data used up so I paid it yesterday. But I still cannot use data.

Questions

 • Wireless Account & Billing

34

7

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Accepted Solution

WOW

17 years with ATT and they can't help me..... Mother died two days ago, husband had a stroke last night and they will not help with making a payment in two weeks. I have never missed a payment or anything! Time to call Verizon I guess. I just can't believe it. I have referred so many people because

Questions

 • Wireless Account & Billing

34

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0

Accepted Solution

iPhone 14 Pro Max on contract in Taiwan

Does my device iPhone 14 Pro Max uses eSim card? Like there is no way for me to put a sim card from Taiwan in there because there is no pin hole to open to slot. I talked to a cellular provider in Taiwan and she said if she installs a new eSim on my phone I am at risk of losing my AT&T number in

Questions

 • Phones & Devices

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