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NumberSynch Error Message

My new Galaxy Watch 5 will not synch with my Z-FOld 3 phone. The error mesasge is: NumberSynch has encountered a problem. We're sorry for the inconvenience. Code: SD-SDK-400 None of the technical support representatives know what to do. I have been on the line with AT&T for 4 days. Has anyo

Questions

 • Features & Services

14

1

0

Never received the unlocking email

Hello. I submitted a request to unlock my phone through the webpage. However, It's been already 6 hours and I haven't recieved the email for the confirmation, and when I try to submit a new one, it says that there´s already one request being processed. What should I do? Also I would like to know, af

Questions

 • Phones & Devices

2

0

0

Mobile Alert Systems

I really need one but unfortunately none of them work due to the extremely poor signal in Rexburg Idaho! Very disappointed and scared at 73 years old

Questions

 • Features & Services

7

0

0

Verification code isn't received

When I try to log into Apple and Wells Fargo, they ask for a verification code that they have sent via text. I don't receive the text and am unable to log into my accounts.  Apple and Wells Fargo say my number is verified and it is a problem with my provider.  Please advise if there are s

Questions

 • Phones & Devices

11

1

0

Changing plans within AT&T

I am currently the only person in my wireless family plan. I would like to be added to another family plan (my sibling and his friends) while keeping the same number. How can I do that? Also would like to suspend current family plan.

Questions

 • Wireless Account & Billing

13

1

0

Terrible Servies

I work in Orange Park, Fl. The wireless signal here is TERRIBLE.  I called they basically told me that it is for everyone.  Does anyone have any answers? Thanks!

Questions

 • Features & Services

16

2

0

Accepted Solution

Official Solution

Discounts Not Applied

I had a Mobile Share15GB plan with Rollover Post-Paid Wireless account with (3) cell phones and (3) tablets. I changed the plan to  6GB plan, removed (1) cell phone and all (3) tablets. When I got my 'final' bill for the previous plan, they didn't include the (3) $25 discounts that have always (at l

Questions

 • Wireless Account & Billing

10.7K

39

0

Can't ping sim card IPs

I have a tablet with a 4G LTE sim card and a cisco router with its own 4G LTE sim card but I can not ping either of them from my laptop or remote desktop. I can reach the internet from each of them so the cellular connection is there. Are the ip addresses for these sim cards pingable or is there som

Questions

 • Phones & Devices

12

0

0

No Help/Answer From Fraud Department

I am extremely frustrated.... On 1/1, I tried upgrading 2 out 3 of my phones online thru AT&T website and my order got cancelled after they were palced. After talking to online rep it was flagged as Fraud. I went to the store and they told me I needed to call the Global Fraud number. The S

Questions

 • Wireless Account & Billing

956

8

Accepted Solution

Official Solution

Request Number for Unlocking Phone Missing!!!

I cannot locate the request number for unlocking my phone. I tried requesting a new unlock but I get this notification: "Looks like we're already processing a request for this IMEI. Check your request status for more info." However, I never got an email with a request number. I have been stuck for a

Questions

 • Wireless Account & Billing

265

4

0

iPhone 14 pro order

I pre order and iPhone 14 pro on sep 10 i got an email of a ship date for last week. I have not heard of anything, are there any updates?

Questions

 • Phones & Devices

34

2

0

S22 Visual Voicemail not working since going to Canada

I have a S22 Ultra and recently travelled to Canada which is now included in my plan. Ever since my return Visual Voicemail does not work.  I get standard voicemail by using the "1" on the phone keypad and can retrieve voicemails the old-fashioned way but I cannot get Visual Voicemail to work.

Questions

 • Phones & Devices

12

1

0

Accepted Solution

Official Solution

Getting Test message: Emergency Alert - This is a TEST of AT&T Wireless Emergency Alerting System

@ATTHelp @ATTHelpForums Hi,I am getting almost everyday multiple test messages like below.------------Emergency Alert (exercise)This is a TEST of AT&T Wireless Emergency Alerting System. Please Ignore 0000C759-15548E9Emergency Alert (Operator)This is a TEST of AT&T Wireless Emergency Alerting System

Questions

 • Phones & Devices

5.1K

29

Accepted Solution

Official Solution

Unable to accept AT&T Terms and Conditions

I just pre order the IPhone 14 pro max at my local AT&T store to be shipped to my house. After viewing the order on my account, it says "Your orders are on hold. See details “ After clicking that it’s says to Read and accept our Terms & Conditions." I click the link to the TnC, and it says t

Questions

 • Phones & Devices

881

32

New service "dead zones" in house, delayed text and voice messages

This is a new thing. All of a sudden, calls drop if I move to certain rooms in the house, text messages sent are delayed to the recipient but show as sent on my end. Service used to work in these areas of the house.  My daughter called me several times this morning.  My phone never rang (

Questions

 • Phones & Devices

11

1

0

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