I have been on AT&T for a little over a year. My device is an LG Velvet (AT&T). I have had consistent issues with the service - but only when I'm connected to 5Ge. I understand it's just AT&T's marketing term for their advanced LTE, but it seems that there is a measurable difference. I'v

I have had some issues with an ac unit which threw me behind a couple months, I was paying the past due amounts that the app said and come to find out it wasn’t taking care of the full past due (lady said late fees and such). So had two part arrangement and I needed the second part to be held out to

I currently work as an authorized dealer for AT&T in Sam's Club and am making this thread because of all the misinformation surrounding the Sam's Club program and wanted to educate potential buyers with accurate information and highlight the benefits you get when going with Sam's as opposed to y

how can i set up times on and off to use data is there such option like for the wifi

Not only did I turn in all of my paperwork and call to notify them I was being deployed, I walked INTO a retail store and told them to make the note of this on my account and someone STILL neglected to pause my account! Now I am stuck with a phone that’s off, my grandmothers phone is off and cancell

I am on payment 25/30 with my current iPhone. I currently have Next on this line. I made special trip to the AT&T retail store to ask if I can transfer this line out even though it’s still being billed. I was told I could. Same day, port my number out even with balance owed. [he just reminded m

Why is my order on hold I need you to send me my link to my email address so I can upload my ID verification

Texas state law (along with most other states) state that a drivers license remains valid beyond the printed expiration date when accompanied by a valid military ID. AT&T ignores this law and rejects military members with a valid driver license for no valid reason. This is unacceptable AT&

I want to move the forward paid number to my wife’s att account but I’m told I cannot becuase of an accounting and billing issue you have with one account being old and one new. There are MANY posts on this topic dating back 2.5 years at least. I was told today after 6 hours of calls and waiting m

I've actually gotten two of these Nighthawk mobile hotspots, one of which is AT&T branded, in my attempts to get one of them to work. I'm in a place where the reception is spotty - my phone gets one or two bars, which is *usually* enough, and when it works I get a good 10Mbit/s. The hotspot repo

In the last month, my service, as well as my family and friends has gone down hill. No signal in an area where we used to have great service.  Yes, we have run diagnostics, everything as far as the phone is fine.  What's going on? 

3G to 4G switch over closed my account and kept my $518. Was told there is no solution to this issue. Hundreds of people have been affected as il have read on this forum. What do you sat At&T??? 

I am a wireless and landline customer of ATT.  I have been using the same method of payment (business checking acct) for many years.  In June, when trying to pay my bill using the same method as always, my payment was rejected.  I called in and spoke with 4 different people and they were finally abl

I am spreading the word about how AT&T has taken one of the oldest crimes of pickpocketing, put an Enterprise mask on it and has been milking money off unsuspecting and naive customers. Sadly, I was one of them, been charged $400 for data roaming. The charged stemmed because it looks like the p

I can click on my identity but it won’t allow me to add any numbers or email addresses or my dl number