Wireless Forum

Wireless Forum

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(195410)
question

hi I will have a a trip from US to Canada, I don’t know how to buy a SIM to used in Canada. I want my SIM can you the data and can call or text. Thank you!

Questions

 • AT&T PREPAID

3

0

0

Can not use Cellular data on SE Iphone

Hi, 2 of phone numbers in the plan can’t access to the internet and use cellular data 5G, both are SE iPhone. I already tried to reset network but it doesn’t work.

Questions

 • Phones & Devices

1

0

0

Non-ATT Pixel 4a suddenly unstable network connection (voice and data) following June 2022 pixel update

I have a Pixel 4a bought from Amazon (unlocked) which has worked flawlessly on ATT's network since I bought it 13 months ago (1 month past warranty). Following a trip abroad where I used a foreign SIM for 3 weeks and during which time the June 2022 Pixel update was installed, when I reinstalled my A

Questions

 • Phones & Devices

1

0

0

call blocking.

Calls are being sent to voicemail. How do I turn off call blocking. It even blocks calls from my contact list

Questions

 • Features & Services

2

1

0

Accepted Solution

Official Solution

Travel to Puerto Rico

We are going to Puerto Rico next week and wondering if there will be roaming charges for our phone or is it part of their coverage?

Questions

 • Features & Services

1.8K

10

0

NO MOBILE WIFI SIGNAL AT 92629 and 92675. IT IS NOT MY DEVICES.

Have called support multiple times about this issue. Have followed directions to test and reset networks etc.  Phone and laptop work well at other locations - THE PROBLEM IS IN YOUR TOWERS OR NETWORK.  Radio signals are weak - about -115dBm at each problem location.   WHAT DO

Questions

 • Features & Services

12

2

0

No internet service on my M1 Hotspot

i pay for the plan every month but early today my internet just completely went off on my hotspot device with no explanation and i’ve reset and tried everything it still will not work and i’m not paying for a device that won’t give me internet.

Questions

 • AT&T PREPAID

1

0

0

Esim

I would like to purchase and esim to start prepaid service with AT&T can anyone help me??

Questions

 • AT&T PREPAID

3

0

0

unlock my phone

I have a Galaxy A32 when I received my code to unlock my phone, when I placed my non-AT&T SIM in and powered it on, the unlock screen didn’t appear. I looked up the characters to type in the dial pad to force the unlock screen to open, then I entered my code and it still didn't work. I've tried

Questions

 • Phones & Devices

15

4

0

Device unlock

How do you unlock prepaid phone

Questions

 • AT&T PREPAID

12

1

0

Accepted Solution

How to unlock phone I purchased used.

I recently bought an iPhone used, and I was wondering if/how I could unlock it from the AT&T network since it’s probably under someone else’s account or something, and the steps to unlock don’t necessarily apply since it’s used.

Questions

 • Phones & Devices

17

4

0

Order Return / Reversal processing time

To AT&T Customer Service, How long does it take for AT&T to complete the process of a returned phone? I returned a new phone S22+ (unopened, still sealed in its box) because I changed my mind and wanted to order the S22 Ultra instead.  The returned phone S22+ was successfully deliv

Questions

 • Phones & Devices

5

0

0

Sim Card is active but cannot create password for log in

I’m transferring my number from T-mobile to AT&T prepaid. This is what i got Activate your AT&T PREPAIDSMdevice Your SIM card is activeGood news! You can skip the activation process. Be sure to Write down your device number so you don’t forget it. Add fun

Questions

 • AT&T PREPAID

4

0

0

Manage my Att account

Im blocked out of the att account can’t sign in or create one please help

Questions

 • Features & Services

11

1

0

Reactivating canceled wireless account

I recently canceled my at&t wireless account and transferred my number to mint. But when I installed the sim, it says my device is not compatible. Can I reactivate my account or do I have to buy a new one??

Questions

 • Wireless Account & Billing

9

1

0

Not finding what you're looking for?
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.