
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
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Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
The tv is giving me the message "this TV was interrupted to allow recording or viewing on another TV in your home." Clicking does nothing, and nothing can make the "continue" button on the screen do anything at all. I know for a fact that the other tv isn't on because we never use it. My mom, unfort
Questions
• U-verse TV
48
4
0
You got movies, TV shows like the wire, and even great cartoons like Ed Edd and Eddy. Yet somehow HBO max is (Edited per community guidelines)ing up. The app constantly crashes when I'm watching a show. This app will skip an episode when I'm watching a series. I've had to manually pick out the next
Questions
• HBO Max
30
1
0
Closed
I have followed all of the troubleshooting steps mulitple times, but my receiver is still not responding. There is a black screen with a red x – no number. I've tried the following:1. Restarted the gateway2. Unplugged the Arris VIP2262 and waited 10 seconds3. Unplugged the Arris VIP2262 and waited 1
Questions
• U-verse TV
3.5K
5
0
Closed
Need assistance with release of easement. AT&T engineering or planning department contact needed.
Questions
• U-verse TV
31
14
0
Checked the app. a few days ago and again this morning to confirm that Raised by Wolves is no longer on HBO Max. Do you guys know where they’ll have it available for streaming next? And don’t get me wrong, I still think it’s a travesty that A) not only did the show get canceled, but B) it’s been th
Questions
• HBO Max
22
1
0
Closed
I have SD equipment and was happy with it until DTV removed channels, including local channels and is forced an upgrade. I called in mid November 2022 to get it resolved (get new equipment) and they scheduled a tech (subcontractor) for install for 12/08...during a 4 hour window. The tech arri
Questions
• U-verse TV
31
1
0
My DRV box (VIP2262 V2) shows a red X on the screen, and the LINK and RECORD LEDs flash continuously. I have tried the documented restart procedures for both the DVR box and the gateway, and I am unable to get past this screen. Please advise on what I can do, or how I can obtain a replacement for th
Questions
• U-verse TV
47
2
0
New Insignia TV and there is trouble connecting my Uverse Box to it. Using HDMI cable and ports and it is trying to connect - there are glimpses of what is playing on the box but then only static. I have rebooted the box and the whole Gateway System. On the input I can see the 3 dots wh
Questions
• U-verse TV
96
5
0
Accepted Solution
Official Solution
Closed
I was just set up today. In programming my remote, I must have done something, or fried its brain. I have no channels hidden. I have channels marked as favorites. When I hit "next channel" button, it skips many channels - i.e., if I am on channel 1004 and hit the button, instead of going to 1005 (a
Questions
• U-verse TV
3.2K
8
0
Trying to get U-verse channels & lineup to show on Vizio D-series 32 tv. Wi-Fi is working.
Questions
• U-verse TV
31
1
0
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