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Accepted Solution

Official Solution

HBO Max

My att login does not work with HBO max. I get a message saying it needs to confirm my subscription and a button to sign in again.

Questions

 • HBO Max

166

2

0

Billing

The last two months I have received an email that I have a balance due on my account. I don't.  It shows a zero balance.  Last month I had a chat with a rep and they said it was a technical error.  This month I get another balance due, account shows zero.  What's going on? 

Questions

 • U-verse TV

22

1

0

Accepted Solution

Official Solution

Incoming caller id not displaying on tv

I just noticed that Incoming caller id info is not displaying on one of my tv's. It works fine on other tv's in the house. I tried resetting the Gateway and I restarted the DVR. Problem still exists.

Questions

 • U-verse TV

532

10

0

Caller ID on TV

A few days ago we moved. When we moved, we took uverse home phone with us. We had to change our phone number. Everything works, except we lost our Caller ID on TV. The AT&T tech that came to our home tried to contact tech support and they said they were having website issues. We waited to see if

Questions

 • U-verse TV

59

5

0

Wireless U-Verse receiver not working

Nothing can get my bedroom TV to receive a U-Verse signal. No reconnection routines can be initiated on the TV. Cable box light blink randomly when not in use. I THINK I NEED A NEW BOX!!

Questions

 • U-verse TV

23

1

0

Disable digital phone call notifications on U-verse tv screens?

How can I disable digital phone call notifications on U-verse tv screens?

Questions

 • U-verse TV

61

19

0

Can’t log into HBO Max using AT&T on ipad

Within the HBO Max app on my iPad, I select to login with a provider and select AT&T. I then get a modal saying We want to keep your info safe. We haven’t noticed any activity in a while. We’re redirected you for your security. But I’m never redirected. I have the AT&T app installed on my ip

Questions

 • HBO Max

56

5

0

Disconnects/TV freezes

Pixalated frozen picture and sound. This happens on each tv at the same time. I unplugged the router for 2 min and plugged back in. Still having the issue periodically.

Questions

 • U-verse TV

79

11

0

Closed

Cable without wifi

My 84 year old Mother called to have cable installed at her apartment and the salesperson told her she also MUST subscribe to wifi service. She does not want or need wifi but has been told by AT&T that it's mandatory to bundle and pay a higher fee. This is an outrageous case of elder abuse and

Questions

 • U-verse TV

37

4

0

Accepted Solution

Official Solution

Caller ID on Uverse TV

How do you get the caller ID to display on a Uverse TV

Questions

 • U-verse TV

177

2

0

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