I'm unable to login to my Max account (since HBO Max switched to Max). It says I still have access to HBO Max on my account page. When I login using a provider it says "can't Verify subscription". I've tried the fixes in all the other similar questions. Nothing works (logging out, clearing cache, et
Have not been able to sign into my HBO max account through AT&T in about a month. Says can’t verify subscription. Spoke to customer service and they said it would take 24 hours and someone would reach out and they never did. Really disappointed in the service I have received.
I have made several attempts to log into the MAX app with my att account info and each time I get the “cannot verify subscription” message. I was told that I have an older account but I have the unlimited plus…
@ATTHelp I am trying to log in to the new Max through provider I no longer have a subcription. I checked my AT&T account and sure enough I still have it under my AT&T, but cannot access it through max. It said I no longer have a subscription and I have to renew. Also, none of my HBO Max prof
