
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
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Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
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Closed
How do I get the one time $10 refund for not receiving my local CBS channel due to Mission Broadcasting.
Questions
• U-verse TV
106
4
0
HBO Max was working about a week ago and now it says my plan has expired? Nothing on my wireless plan has changed.
Questions
• HBO Max
43
1
0
Accepted Solution
Official Solution
What equipment do I need to return if I cancel U-Verse and switch to DirectTV Stream? Specifically, do I have to have replace the WiFi Gateway that was provided when I installed AT&T and replace it with a new 3rd party WiFi Gateway? I plan to retain my AT&T DSL line. I currently
Questions
• U-verse TV
321
1
0
I know at&t hates us legacy uverse customers, but it's getting ridiculous how little basic effort they put it. The guide data is so inaccurate lately. Often it's just set to a generic old standard version of shows. With accurate data not being updated until 1-5 days before sho
Questions
• U-verse TV
136
13
0
Hi ATT sent me two replacement U-verse TV wireless receivers. The Tech support who ordered them for me said to return the old ones to UPS or Fed Ex store. However shortly after I got an email saying your new equipment should arrive soon and “we do not need your old equipment back, please recycle.”
Questions
• U-verse TV
47
1
0
Continuously getting the “Lost Signal” screen!! We have rebooted many times both the recover and gateway!!
Questions
• U-verse TV
387
6
0
Accepted Solution
Official Solution
unable to locate the channel on my guide
Questions
• U-verse TV
205
11
0
I was channel surfing and noticed that all the MGM (Epix) channels were active. I can't find any confirmation that it's a free preview weekend. https://www.freepreview.tv/ doesn't seem to be responding. Channels 1891-1894
Questions
• U-verse TV
285
3
I am trying to use my HBO Max subscription, which is listed as included with my unlimited plus plan, but HBO Max keeps saying it cannot verify my subscription. I have checked my att account details repeatedly and HBO Max is listed as free with my plan. How do I resolve this issue?
Questions
• HBO Max
37
5
0
I just got att uverse tv and when I hooked it all up and when through the setup, I get an error saying hdmi error unable to display video (H1001 - HDPC not supported on this display) What do I need to do to fix this? I have the IPH8005 cable unit if that helps.
Questions
• U-verse TV
40
2
0
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