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Retention Customer Service Nightmare

Anyone else have nightmare stories about having to call multiple times to beg for 'promotions' to keep your bill in the same ballpark from month to month? Anyone else have the experience of some representatives giving incorrect information - just told I had promotions for 12 months only to find out

Questions

 • U-verse TV

11

0

0

maximum u-verse simultaneous streams

wanting to know how to get the 6 streams for U-verse TV. I have fiber 1000 speed so should be no issue? I read on here I should be able to get it. I called AT&T yesterday and they said it was changed but my profile still says 0SD/4HD when I check in my system information.

Questions

 • U-verse TV

17

1

0

Uverse removal

Ok..when I tried to have my U-verse removed..they told me to send the router back too..But I wanted my internet service..I haven’t been able to remove U-verse..I haven’t watch U-verse in years..I have tried having U-verse removed by calling in almost every year and just gave up..

Questions

 • U-verse TV

34

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0

Updating U-verse TV

I know AT&T is trying to focus on Directv, but show some love to U-verse TV. on AT&T updating U-verse TV. I mean update the boxes or software.

Questions

 • U-verse TV

41

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AT&T still owns majority of HBO Max

Looks like AT&T still owns majority of HBO Max . Why is is that if AT&T owns a majority of the media are they not bundling it at all anymore?

Questions

 • HBO Max

19

1

0

Free HBO Preview

Free Preview Begins: September 6, 2022 (Tuesday) Free Preview Ends: September 10, 2022 (Saturday) All Cinemax and HBO channels, including On Demand, but not HBO Max.

Questions

 • U-verse TV

390

1

Nfl football channel

What packages offer NFL sports

Questions

 • U-verse TV

11

1

0

Remote will not turn tuner

We have a new ATT S-30 remote to replace a defective S-30. Our old remote was programmed to turn the tv, cable box and tuner off at the same time with the power button on the remote.  The new remote turns off the tv and cable box but not the tuner.  I have to manually turn off the tuner.&

Questions

 • U-verse TV

22

1

0

Lost with Error Code 775 during Icy Memphis Weather

Good evening DirectTV community,    Our television has been out starting at 5 am this morning since freezing rain has hit the Memphis area. Usually when we have weather like this, there may be a little disruption(tv programming going in and out for an hour) but it does not last all day. I

Questions

 • U-verse TV

19

1

0

Accepted Solution

U-verse tv service failure

I have a Red X on my screen and am unable to get my tv service. What does this mean?

Questions

 • U-verse TV

21

1

0

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(8)
UVerse app issue

I have had it with the Uverse app. I feel like I may just cancel my service altogether. I have spent many hours on the phone and on chat with representatives and NO ONE will help me solve my issue. I get hung up on and told I will get a call back and don't. My app keeps giving me this error message

Questions

 • U-verse TV

29

0

0

U-verse TV

Does anyone have a method that would allow me to watch my U-Verse TV through the Oculus Go? I’m thinking some sort of setup that would allow me to mirror the output of the U-verse receiver inside of the OculusGo. Any suggestions?

Questions

 • U-verse TV

73

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